Delivery Policies
We deliver locally and globally. Delivery Terms and Conditions may vary from time to time. Please view delivery terms and conditions from our website or contact our staffs for assistance on updated information.
Self-Collection
We encourage our local customers to collect the ordered items by calling in to place orders in advance.
If you drive, we have amber parking space under normal circumstances for your vehicle. If you do not drive, taxi or transport from mobile Apps is available within a short call away and usually arrive in minutes. If come by MRT, please refer to map on Contact Page.
Delivery within Singapore
We ensure fast and seamless transactions with our customers. Right after you place an order, we will try our best to deliver the following business working day OR within the week (Monday to Friday 9:00 am – 5:30 pm excluding Public Holidays). In the event that the item/s are out of stock, we highly seek your understanding to give us an ample time to deliver. As soon as we have it in stock, we will deliver as soon as possible. Customers will enjoy free delivery of their purchases which is subject to our terms of nett minimum purchase value of S$300.00. Otherwise, a delivery charge of $30.00 will be imposed in addition to the total purchase price.
Overseas Delivery
We do provide overseas delivery service. Orders received will be processed after 50% of the total amount is received and effective of delivery will be arranged where balance of payment is received. Telegraphic Transfer payments to our instructed banks are preferred. All overseas shipments will be quoted with Ex-work Singapore price or FOB Singapore price unless otherwise instructed.
Orders with Ex-work Singapore Price
Customer agrees to pay and be responsible for all local transporting and handling charges. These include land / sea / air freight charges, duties, taxes, insurance and any other charges (if any) related to the shipment which will be incurred locally and at the point of recipient country.
Orders with FOB Singapore Price
Customer agrees to pay and be responsible for all sea / air freight charges, insurance, local duties, taxes and any other charges related to the shipment that is incurred at the point of recipient country.
Some overseas deliveries may take longer than expected due to circumstances beyond our control. Therefore, only estimated delivery dates will be given to our customers. However, we will prepare and arrange the shipment in the shortest time allowable.